INFORMATION

INFORMATION | INFORMATIONS | INFORMAZIONI | INFORMATION

THE CUSTOMER IS RESPONSIBLE AT ALL TIMES FOR THE PURCHASE AND INSTALLATION OF THE PRODUCTS.

WE ARE NOT RESPONSIBLE FOR AN INCORRECT PLACEMENT OF THE PARTS OR FOR DEFECTS / DAMAGES CAUSED BY IT.

"EVEN TO PLACE A SCREW OR TIGHTEN A NUT YOU HAVE TO KNOW HOW AND HOW MUCH TO DO IT"

OUR PRODUCTS

Our company is dedicated to the manufacture of motorcycle parts.

ALUMINUM

Aluminum alloy 5754 is widely used in the marine industry. Other applications include the following: automobile industry, railways, road and building construction and machinery.

Aluminum magnesium silicon alloy 6082 is commonly used in the construction of industrial machinery, weaponry and armor.
Automotive: industrial vehicles.

ACRYLIC

The polymer used is METHACRYLATE , machined on a CNC laser cutting machine.

EXPANDED METAL

The grilles used are made of 1050 aluminum  with cell 10x5mm and 1mm thick, finished in black by POWDER COATED treatment.

FASTENING

The fastenings between pieces are carried out by riveting by RIVETING SQUEEZER, by compression of the rivet (process used in aeronautics).

PAINTING

Electrostatic paint and heat treatment are used to color the products.

GENERAL CONDITIONS

PRODUCTS

In general, there is no stock of products. To offer a better service, in line with our principles, all products are manufactured to order.

  • They require a processing time.

  • It is not possible to exchange or return the product. They are made for each client.

All finished products are checked before they are shipped. Under no circumstances do we send products in inappropriate conditions in terms of aesthetics / functionality.

If you find a problem with our products, please contact us from the CONTACT section and we will assist you as soon as possible.

TAXES

 

The prices indicated on the website are retail prices.

They include taxes:

VAT: 21% on all products , which will be applied in all cases, regardless of the type of indirect tax or taxation that is computed at the recipient's address.

 

SHIPMENTS


The transport cost will be added to the final amount of the total, depending on:

  • Recipient address

  • Package weight

  • Package volume


The shipping amount will appear on the purchase order before payment is made.


If you want an invoice, contact us and let us know, providing:

  • Name or company name

  • Billing Address

  • DNI or CIF

Shipments are made after the manufacture and finishing of the product / products purchased, the delay of which is usually between 3 and 10 days.

National shipments are made by express transport system (24 / 48h). International shipments are made with criteria to optimize delivery time / costs.

CLAIMS

To manage queries or claims, contact us through the CONTACT section, or write to us directly at info@ciomotorcycleparts.com

Product replacements will only be accepted if, once received, the product is found to be defective and / or has suffered damage during transport.

The customer has 7 business days to request the replacement of the product.

THE CUSTOMER IS RESPONSIBLE AT ALL TIMES FOR ITS INSTALLATION. WE CANNOT BE LIABLE FOR AN INCORRECT PLACEMENT OF THE PARTS OR FOR DEFECTS / DAMAGES CAUSED BY IT.

"EVEN TO PLACE A SCREW OR TIGHTEN A NUT, YOU HAVE TO KNOW HOW AND HOW MUCH TO DO IT"

PAYMENT METHODS

CREDIT CARD


The fastest and safest way to receive your order.
Payment of your order by credit card is immediate and completely secure thanks to the VISA verification code.
All payments made through this form of payment will be validated by your bank and if accepted it will be sent to us automatically and instantly. An e-mail will be sent to you confirming your order.

PAYPAL

 

PayPal is the most popular intermediary service in the world. As an online financial transaction broker, PayPal allows people to send money to email addresses. At no time does either party see the other credit card or bank information. Similar to an escrow service, PayPal acts as an intermediary for the money holder. Through its policies, practices, and business integrity, PayPal has earned the trust of both parties. With multiple guarantees in place, buyers and sellers trust PayPal with their credit card and bank information. PayPal keeps customer information private. Foreigners send money securely to others via PayPal and email.

PayPal requirements  You do not need any special technology or a business license to send / receive money through PayPal.

 

The only requirements are:

  1. A valid e-mail address.

  2. A credit card or bank account.

 

PayPal acts as a digital wallet where all your payment options, such as your bank account and credit card, can be safely stored. When you want to make a payment, you don't have to pull out your credit card or enter your billing information at all times.


When choosing the payment method for your order, simply click on the PayPal button, log into your PayPal account, and select your preferred payment method. The process will be completed without sharing your payment information with merchants and sellers.

WIRE TRANSFER


We offer the possibility of making a deposit / bank transfer to pay the order. Once this option has been made and chosen, we will contact you to notify you of the deadline to make the payment, the bank details and the conditions for the confirmation of the management.

Keep in mind that a bank transfer can take 24h / 48h to become effective.